As a first step, it is important to complete your personal profile according to the procedure established for support staff.

It's great that students are mobilized to answer questions on the platform. We support this teaching approach, in particular because students appreciate being able to respond to their rhythm, asynchronously.

Always add your signature and supervision information

When a student is registered on the platform as a support staff, she must sign her name in addition to adding the words "supervised student" by "name of professional, type of profession" at the end of each conversation.

This allows good traceability, but above all it indicates to patients that the student's response has been previously approved by a professional.

To add even more clarity for patients, it is also possible for the professional to join the conversation with her student.

This way, professionals can follow up if the patient responds to the conversation by also receiving a notification.